Post by Admin on Jun 25, 2012 14:13:01 GMT
The Package Travel Regulations were created following a European Directive, which answered numerous complaints throughout Europe, of the lack of redress a consumer had in a Package Holiday contract.
The Directive was adopted by the UK in the form of the regulations on the 31st December 1992 and they have had considerable impact on the rights of consumers in this country.
The Regulations set out how the parties to the contract may be identified and goes onto deal with what information should be provided to the customer at the beginning of the contract.
The following are some summaries of the regulations:
Regulation 2 - a ‘Package’ means a pre-arranged combination of at least two components. When they are sold or offered for sale they must be done so at an all-inclusive price, and when the contract is for more than 24 hours or has overnight accommodation, has either:
- Transport;
- Accommodation;
- A ‘tourist service’ not ‘ancillary to transport or accommodation’ and accounting for a significant proportion of the package’
Regulation 5 requires an Organiser or Retailer NOT to make available a brochure that does not provide legible and clear information. This includes information that provides details on accommodation. If found to be proved such an Organiser or Retailer can be subject to a charge before a Criminal Court and subjected, if found guilty, to a fine.
Regulation 9 requires that a copy of the contract be supplied to the consumer incorporating a wide rage of information, including accommodation, before departure.
These are just some of the main points written in The Package Travel Regulations. The following links offer additional information relating to the PTR's:
www.legislation.gov.uk/uksi/1992/3288/contents/made
www.bis.gov.uk/files/file35634.pdf
www.protectedtravelservices.com/company/uk-travel-laws-and-regulations
The Directive was adopted by the UK in the form of the regulations on the 31st December 1992 and they have had considerable impact on the rights of consumers in this country.
The Regulations set out how the parties to the contract may be identified and goes onto deal with what information should be provided to the customer at the beginning of the contract.
The following are some summaries of the regulations:
Regulation 2 - a ‘Package’ means a pre-arranged combination of at least two components. When they are sold or offered for sale they must be done so at an all-inclusive price, and when the contract is for more than 24 hours or has overnight accommodation, has either:
- Transport;
- Accommodation;
- A ‘tourist service’ not ‘ancillary to transport or accommodation’ and accounting for a significant proportion of the package’
Regulation 5 requires an Organiser or Retailer NOT to make available a brochure that does not provide legible and clear information. This includes information that provides details on accommodation. If found to be proved such an Organiser or Retailer can be subject to a charge before a Criminal Court and subjected, if found guilty, to a fine.
Regulation 9 requires that a copy of the contract be supplied to the consumer incorporating a wide rage of information, including accommodation, before departure.
These are just some of the main points written in The Package Travel Regulations. The following links offer additional information relating to the PTR's:
www.legislation.gov.uk/uksi/1992/3288/contents/made
www.bis.gov.uk/files/file35634.pdf
www.protectedtravelservices.com/company/uk-travel-laws-and-regulations